Privacy Policy

Information We Collect

When you visit our website or use our services, we collect information that helps us provide better financial education resources. This includes details you provide directly and information gathered automatically through your interactions with our platform.

Personal information we collect may include your name, email address, phone number, and learning preferences. We also gather technical data such as IP addresses, browser types, and device information to ensure our platform works smoothly across different systems.

How We Use Your Information

Your information helps us create personalized learning experiences and improve our financial education content. We use this data to send relevant course updates, track your progress, and provide customer support when needed.

We may also use aggregated, anonymized data to understand how users interact with our platform. This helps us identify popular topics, improve course design, and develop new educational materials that better serve our community's needs.

Marketing communications are sent only with your consent, and you can opt out at any time. We never sell your personal information to third parties or use it for purposes unrelated to our educational mission.

Data Storage and Security

We store your information on secure servers located in Australia, with backup systems that ensure data availability and protection. Our technical team regularly updates security measures to protect against unauthorized access, data breaches, and other potential threats.

Access to personal information is restricted to authorized personnel who need it for legitimate business purposes. We use encryption for sensitive data transmission and maintain strict access controls across our systems.

Your Privacy Rights

Under Australian Privacy Principles and applicable laws, you have specific rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and stored.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, track course progress, and analyze website usage patterns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our educational platform. We use both session cookies that expire when you close your browser and persistent cookies that remain for longer periods.

Third-party analytics tools help us understand user behavior and improve our services. These tools may collect anonymized data about your visits, but they don't identify you personally or share your information with other companies.

Data Sharing and Third Parties

We don't sell or rent your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our platform, such as hosting services, email providers, and analytics tools.

These partners are contractually required to protect your information and use it only for the specific services they provide to us. They cannot use your data for their own marketing purposes or share it with other organizations.

In rare cases, we may need to disclose information to comply with legal requirements, protect our rights, or respond to lawful requests from government authorities. We'll notify you of such disclosures when legally permitted to do so.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy. Account information is typically retained while your account remains active and for a reasonable period afterward to comply with legal obligations.

Learning progress data may be retained longer to provide ongoing educational value and track long-term outcomes. However, you can request deletion of specific information or your entire account at any time by contacting our privacy team.

Some information may be retained in anonymized form for research and analytical purposes, but this data cannot be linked back to individual users.

Children's Privacy

Our services are designed for adults interested in financial education. We don't knowingly collect personal information from children under 13 years of age. If we become aware that a child has provided personal information, we'll delete it promptly.

Parents or guardians who believe their child has provided information to us should contact our privacy team immediately. We're committed to protecting children's privacy and complying with applicable laws regarding data collection from minors.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email notifications or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.